Return / Exchange of Faulty Goods
Faulty or Damaged Goods Under Warranties
In addition to manufacturers’ guarantees on selected products, Aegis Safe and its suppliers provide a guarantee of acceptable quality on every product, by law. You are entitled to a replacement or refund for a major failure, and to compensation for other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality but the failure does not amount to a major failure.
We recommend you retain your receipt, as we may require proof that you purchased the product from us. Our Team Members will be able to advise you whether a refund, exchange, repair or replacement is available.